Refund and Returns Policy

We have a strict NO returns, NO exchange, and NO refund policy.

Before placing your order, please carefully review all information provided. Detailed descriptions and images are available for each item listed on the Carry Again website.

If you have any questions about an item before placing an order, you may contact us via WhatsApp or phone at
+92 3700780959 between 10:30 AM – 5:00 PM (Monday to Friday).

All orders are confirmed via a phone call before being dispatched. Carry Again follows a
24-hour hold policy. If we are unable to contact the customer within one working day, the order is automatically cancelled.

Any additional inquiries or information required should be clarified via call or WhatsApp before finalizing your order.
Once the order has been confirmed, all sales are considered FINAL. We maintain a strict
NO returns, NO exchange, and NO refund policy after order confirmation.

However, if there is an issue with the item received by the customer
(only if the item does not match the condition or size as mentioned on the website),
a refund will be issued. The customer must contact Carry Again within
24 hours of receiving the product (based on the courier delivery date) along with clear pictures.

Claims must be submitted via WhatsApp at +92 3700780959 or via email at
support@carryagain.com.

As a reselling platform, Carry Again is not responsible for the condition of items after they have been worn or used.

For any additional inquiries, please contact us at +92 3700780959 or email us at
support@carryagain.com.